Filling The Gaps

*Notes on “Organizational Behavior and Organizational Design” lectures, taught by Prof. dr hab. Piotr Płoszajski (see the end of the post), Warsaw School of Economics. Have in mind that we are provided with all of the materials in power points so these are only sentences I`ve wanted to remember, questions without answers, things that should be check out etc.*

Management is contextual. There`s no a single sentence “If A, then B”- everything is changing.

What is motivation when you don`t see the employee?

“Time is money” vs “Money is time”- the changing role of the time (our major resource).

The business environment it`s not only complicated, but also complex; not only global, but globally intensely interconnected.

Change requires learning. (fast )

Knowledge differs from understanding. Understanding is beyond the knowledge.

How we learn to understand? How to go to the point we don`t think? (ex. golf players- considering the weather, the grass etc)

There are 3 levels of managerial understanding: 1) Staring at… (learning, reading, seeing etc); 2) Level of seeing; 3) Level of understanding (the underlying mechanism)

Soft knowledge- intuition, feeling, guessing. (simple intuition- close in time and place.) But then: is feeling a knowledge?

The-ever-present dream –> to know whatever is to know. The consequence- nowadays the world is full of information. We probably know less today, than yesterday. The kind of knowledge company may need in order to have success and survive may not exist yet.

To have a look at the chaos theory.

Critical dependence of initial conditions (ex. 2 leaves in a mountain stream at the same initial position- always take a different direction)

How to go from complexity to simplicity?

Children have the ability to see the nature of things; growns-up seek safe equilibrium.

Century of right side of the brain?

We should see what everybody has seen, but think what nobody has thought.

Creativity doesn`t mean the same for everyone.

“Grey revolution”

For the first time in history the society will be rather old than young. (in next 10-20 years and up)

Pension funds will be one of the major factors in the market.

The health sector would be with the highest growth rate.

Could we talk for “The end of capitalism”? (Because of the aging society and different kind of social policies needed)

Reverse mortgage

Will China become rich before getting older? (to have a look at the FT archive if I remember correctly)

Immigration is no longer enough to compensate the low fertility rate in most of the western countries and USA.

New customer majority! (55+ ; the only one customer group which will raise in numbers)

Changing of the advertisement. (ex. Dove)

The scarcest resource nowadays- the attention of the customer.

Is it good for business to divide life “at work/ at rest/ at play”? (I`m not completely sure, but should be again a title from FT)- Isn`t it better when employees think all the time for the business, even if that means to make a phone call or send an email not connected with the work itself through the working hours?

Personalization of the products in order to achieve not only the customer’s satisfaction , but to take him to the stage of perfection.

Puma: the first one to make the connection between sport and fashion.

Where is the limit of integration of an employee?

How the new technology influence privacy?

P.S. If something differs a bit from what has been said during the lectures, that means that I have “changed” it through my perception…

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Prof. dr hab. Piotr Płoszajski (in brief):

Director of Theory of Management Department at Warsaw School of Economics (SGH)
- Director of CEMS programme at SGH
- Chairman and founder of Polish - Japanese Management Center
- Lecturer at Harvard University, Princeton University, Boston University, Sloan School, MIT, World Bank, Oxford University, Cambridge University, London School of Economics